CLASS SCHEDULE
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CLASS SCHEDULE
 
 
 
 
 

 

OPEN ENROLLMENT TRAINING SCHEDULE

 

FOUNDATIONS V3 CLASS  -  $1,795.

 

DATE

LOCATION

March 3 – 5, 2008

Washington, DC

April 7 – 9, 2008

Washington, DC

 

FOUNDATIONS V2 TO V3 BRIDGE CLASS  -  $695.

 

DATE

LOCATION

March 6, 2008

Washington, DC

April 10, 2008

Washington, DC

 

PRACTITIONER SUPPORT & RESTORE  -  $2,995.

 

DATE

LOCATION

March 24 - 28, 2008

Washington, DC

 

PRACTITIONER RELEASE & CONTROL  -  $2,995.

 

DATE

LOCATION

February 25 - 29, 2008

Washington, DC

April 21 - 25, 2008

Washington, DC

 

ITIL Version 2 SERVICE MANAGER  -  $8,995.

 

DATE

LOCATION

March 17 - 21, 2008 Week 1

Washington, DC

April 14 - 19, 2008 Week 2

Washington, DC

May 5 - 7, 2008 Week 3

Washington, DC

Call us about our Fast Start Roadmap to the Version 3 ITIL Diploma (equivalent to the current IT Service Manager Certificate)!!

 

All courses are offered at our training facility at:

 

1776 I Street
9th Floor
Washington, DC 20006

(Across from Farragut West Metro Station)

 

Onsite classes are available upon request.

 

Telephone Registration 
Call our Sales Department at (301) 473-8550 from 8:30 am to 5:00 PM Eastern Time. Full payment via check or credit card is required at the time of class registration.  The following credit cards are accepted. 

 

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American Express 

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MasterCard 

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Visa


FAX Registration 
To register by FAX, CLICK HERE to download the fax registration form. Fax orders should include credit card information. Completed forms should be sent to the following mailing address or FAX number:

Enterprise Solutions Inc.

5002 South Renn Court

Frederick, MD 21703


FAX: (301) 560-4959

 

Q: Who can I contact for more information? 

For more information, call (301) 473-8550 to speak to one of our sales representatives who can answer questions about course content, prerequisites, availability and local accommodations.
 

Q: What happens once I have registered?

You will receive an email or faxed confirmation packet within 24 hours of credit authorization. Your confirmation will include:

 

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Your course title

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Your course date and location

 

If you do not receive this and you have provided payment details, please call. Credit cards are billed upon registration.

 

Q: What times do classes start and finish? 

Classes typically start at 9:00 AM and end at 5:00 PM on all but the last day, which may vary.

 

Q: What are the Terms and Conditions? 

Prices: ESI reserves the right to change course prices at any time. In the event of such change, confirmed registrations will be honored at the original price.


Cancellations: Scheduled Seat/Open Enrollment: By Student 
Please notify ESI as soon as you are aware that you must cancel a class. Your options will vary depending upon the amount of notice you provide.

 

No Notice - Failure to attend your course without prior notification will be considered a "no show" and the full course price will be forfeited.

 

1 - 15 Business Days Notice - If this request is received 1-15 business days before the start of the class:

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Only a student substitution will be allowed. Substitutions are allowed as late as 3:00pm one business day before the start of class.

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Approval from the Customer Manager is required.

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Refunds or reschedules are not permitted.

 

16+ Business Days Notice - If a cancellation request is received 16 or more business days before the start of class:

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First Cancellation of the Class - The first time a student requests to cancel a specific class, the student may: (i) receive a full refund or (ii) reschedule the class.

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Cancellation of a Rescheduled Class - If a student has previously cancelled a class and does so again, the student may only reschedule the class. Please provide future date with cancellation request.


Cancellations: Scheduled Seat/Open Enrollment: By ESI
ESI reserves the right to change or cancel classes up to 10 business days prior to the class start date. You will be notified at that time of such change or cancellation. Please keep this in mind when making non-changeable flight arrangements. In event of cancellation of classes by ESI, customer will receive full refund of fees.

On-site/Dedicated Training 
Customer cancellations or rescheduling made within 15 business days prior to class start will be subject to the full course fee. 

 

 

 

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